Executive Education Cancellation and Payment Policies

Program Fee
Full payment is required within 30 days of the date of application acceptance in order for candidates to maintain their place in the program. Participants who enroll less than 45 days before the program start date are required to pay the full fee immediately as a condition of acceptance. Failure to comply with our payment policy will result in applicants losing their seats.

Cancellations, Transfers, and No Shows
All cancellation, transfer, and substitution notifications must be sent in writing via email to Jennifer Malone at jennifer.malone@gsb.columbia.edu. The limit of cancellation and transfer requests per participant is two times. Due to program preparation and administration costs, any cancellations or requests for transfers received 30 days or less before the program begins are subject to late notice fees as described below.

Notice	Cancellation Fee	Transfer Fee
More than 30 days	0%	0%
14 to 30 days	50%	20%
Less than 14 days	75%	30%
No show	100%	0%

Refunds & Credits
A full refund may only be obtained if notification is received at least 31 days prior to the program start date. Each registrant is limited to one refund within a 365-day period. Full tuition is nonrefundable if the registrant or substitute cancels or defers more than two times. Requests for refunds of payments made more than one year prior are also nonrefundable. Any remaining balance/credit of a payment for a canceled program can be applied to another program within one year of the original payment date. After one year, the balance/credit is nontransferable and nonrefundable.

Substitutions
All participant substitutions are subject to the sole discretion of Columbia Business School Executive Education. Requests must be submitted in advance of the program start date and will be reviewed on an individual basis, based on participant qualifications and lead time needed for any pre-program work and administration.

Travel & Visas
Columbia Business School Executive Education is not responsible for matters or costs related to travel or visas under any circumstances. Participants may want to consider purchasing trip cancellation insurance in the unlikely event that a program is canceled or they cannot attend for personal or professional reasons. Visa denials or delays do not warrant a refund or waiver of late notice fees.

Eligibility
Columbia Business School Executive Education, at its sole discretion, reserves the right to limit enrollments at any time, regardless of acceptance status. Individuals who have paid tuition but are deemed ineligible to participate due to such enrollment limitations will receive a refund.

Attendance Status
Participants are expected to attend and participate in all sessions of a program in order to earn their certificate of attendance. Any missed sessions may result in forfeiting the receipt of the certificate and/or a deduction of credits towards a Certificate in Business Excellence.

Location
While we make every effort for our programs to take place on campus, some programs may run off campus in New York City. Columbia Business School Executive Education reserves the right to change the program location at any time. Program location changes do not merit a refund.

Residential Program Accommodations
For our residential programs, all rooms are single occupancy with the cost of the room and meals for one person (excluding incidentals) being included in the program fee. A typical day during the residential program begins at 8 a.m. with a few evening sessions lasting until after 10 p.m. In order to ensure that all participants are able to focus on the program sessions, assignments, and group work, participants are asked not to bring spouses and guests during the program.

CourseHorse
If you purchased a class through CourseHorse, their Refund & Cancellation policy applies to your purchase. If you are entitled to a refund, or have any questions, please visit the CourseHorse site and contact their customer service team.

Permission to Use Materials
All content or other materials available on the online learning platform, including but not limited to code, images, text, layouts, arrangements, displays, illustrations, audio and video clips, HTML files and other content, are the property of Columbia Business School and/or its affiliates or licensors and are protected by copyright, patent, and/or other proprietary intellectual property rights under the United States and foreign laws. Columbia Business School grants you a personal, non-exclusive, non-transferable license to access and use the Sites. You may download material from the Sites only for your own personal, non-commercial use. You may not otherwise copy, reproduce, retransmit, distribute, publish, commercially exploit, or otherwise transfer any material, nor may you modify or create derivatives works of the material. The burden of determining that your use of any information, software, or any other content on the Site is permissible rests with you.

Modifications to Site
Columbia Business School reserves the right, for any reason or no reason, in our sole discretion and without notice, to terminate, change, suspend, or discontinue any aspect of the Site, including without limitation, information, data, text, music, sound, photographs, graphics, video, messages, courses, Materials, features, and/or hours of availability, and we will not be liable to you or to any third party for doing so. We may also impose rules and limits on the use of the Site or restrict your access to part, or the entire, Site without notice or penalty.